Welcome to the official support page for Studio Lights! We are here to help you achieve the perfect lighting and give your photos that dynamic 3D pop. Whether you have questions about our depth-lighting technology, need help troubleshooting, or want to suggest a new feature, you are in the right place.🛠️ Frequently Asked Questions (FAQ)Does Studio Lights work on any photo?While you can import any photo, Studio Lights performs best on images with clear subjects, such as portraits, selfies, or dynamic model poses. Because our app uses advanced depth-lighting technology to understand 3D structures, having a distinct subject helps the light wrap naturally around contours.How do I create a multi-light setup?It's easy to layer different lights! In the editor screen, simply tap the [Add Light / +] button to introduce a new light source. You can mix hard flashes with softbox glows and adjust the color, intensity, and spread of each light independently.The light doesn't seem to wrap around my subject correctly. How can I fix this?Our depth tech works incredibly well, but it can occasionally struggle with extremely dark photos, shallow backgrounds where there is not enough room behind subject. or low-resolution images. For the best "true depth" relighting results, try using photos where the subject stands out clearly from the background, and when the background has shallow space, bring the light infront of the subject to apply the lights better.My app is running slowly or crashing during high-quality exports. What should I do?Rendering realistic studio lighting takes processing power. Please ensure your device's operating system is fully up to date and that you have enough free storage space. If the app crashes during export, try force-closing other background apps to free up memory. Also, email us with your device model and iOS version (e.g iPhone 13 , iOs 26.2).How do I restore a premium purchase?Tap the Settings icon inside the app and select "Restore Purchases." Make sure you are signed into the same Apple ID you used to make the original purchase.Contact Us
If you couldn't find the answer you need in our FAQ, our support team is ready to step into the studio with you.Email Support: [email protected]Response Time: We aim to respond to all inquiries within 24 to 48 hours.Note: To help us troubleshoot faster, please include your device model (e.g., iPhone 15 Pro), iOS version, and a brief description of the issue. If a specific photo is causing trouble, attaching it to your email helps immensely!Feedback & Feature Requests
We built Studio Lights for creators like you, and we love hearing your feedback. If you have an idea for a new type of light, a workflow improvement, or a feature request, please send us an email with "Feature Request" in the subject line.Loving your beautifully lit portraits? Consider leaving us a review on the App Store. It helps our community grow!